Booking support-JF239

Booking support-JF239

Work location: Giang Vo str., Ba Dinh dist., Ha Noi

Working hours: 12h00 - 21h00. From Monday to Friday

Salary: 8M-15M+ Bouns theo KPI quý

What will I be doing?

  • Respond to guest inquiries in a timely and accurate way, via phone, email, or chat
  • Assisting guests to complete unpaid bookings
  • Answering any questions property managers/guests might have about the booking process
  • Sorting out any issues that may arise with bookings or reservations
  • Providing support to property managers/guests who may need to amend or cancel a booking

Skills and experience

  • University-level education major in French/Italian/Spanish.
  • Understanding spoken and written English at Intermediate level
  • Experience working in the hospitality/travel industries as a plus
  • Comfortable using web-based software
  • Strong problem-solving skills, multi-tasking, and time management skills
  • Basic use of spreadsheets
  • Self-motivated and able to plan own work


  • Annual salary review, 13th-month salary
  • Flexible working time, Work from home policy, no fingerprint check-in/out,..
  • On-job training for Freshers
  • Insurance according to Labour Law + additional healthcare insurance
  • Small bonding activities and weekly Happy hour
  • Additional Benefits after 1 year