Connectivity Support Specialist-JF241

Connectivity Support Specialist-JF241

Work location: Giang Vo str., Ba Dinh dist., Ha Noi

Working hours: 9h00 - 18h00. From Monday to Friday

Salary: 8M-15M+ Bouns theo KPI quý

What will I be doing?

Your job will be to ensure that the data and content we send to our sales channel partners like Airbnb, Agoda, and TripAdvisor is up to date and high quality. This will mean daily tasks as well as special projects with clear goals.

  • Ensuring that the right listings (properties for rental) are sent to sales channels and displayed correctly (includes preparing the files for the script)
  • Working with our Account Support team to investigate and solve errors that prevent listings to be distributed to sales channels or displayed correctly.
  • Informing the Account Support team if one of our suppliers needs to improve listing content for it to be distributed to a sales channel.
  • Receiving reports from sales channel partners and regularly uploading data to Your.Rentals systems.
  • Reviewing and updating listing content in sales channels.
  • Gathering, editing and uploading customer reviews for individual properties.

Skills and experience

We’re looking for a positive self-starter, a good communicator and with a high attention to detail.

What you’ll definitely need to bring:

  • Experience using Excel, Google sheets and manipulating data
  • Good at using web apps/software
  • Very good at reading and writing in English
  • Strong attention to details
  • A reliable person
  • Enjoy working on tasks and improving processes
  • Experience using databases and writing SQL queries is an advantage

Why you'll love working here

  • Competitive salary and annual salary review.
  • 85% official salary during probation.
  • Flexible working time. No fingerprint check-in/out, no overtime.
  • Work from home policy.
  • Insurance according to Vietnam Labor Law & additional health insurance.
  • 12-day annual leave per year.
  • 13th month salary.
  • Team building activities: dining, camping, traveling; weekly Happy Hour,..